Troubleshooting Windows 2000


Try the options below before doing a reinstall of Windows, you may find it helps to resolve your problems.

Your computer is playing up, running slow, crashing etc etc, you have decided to reinstall windows, but maybe just maybe there is another option. Through this little guide we hope to point you in the right direction.


Next run a virus check, you can use our online checker by clicking here, if you find the online checker doesn't work then you more than likely have a virus. You will need further help, so download and install a free anti-virus program. Click here to do so. Remember if you have a virus, read removal instructions before removing, as just deleting a virus can leave your system 100% unusable.

Further help on viruses can be found here.


The modern day scourge of the internet. Spyware is located on a large majority of computers. Spyware can seriously hinder your computers performance. Go to this link for further help


Now run a defrag on the hard drive. This reorganizes your files on the hard drive. A how to do this guide can be found here


Next run a scandisk on the hard drive. A guide for this can be found here



Lastly download all the latest patches for your operating system. More indepth info can be found here on this subject.

It is very important that you install the Windows 2K Service Packs after a reinstall, or even when you install for the first time. The service packs are an upgrade for your operating system

Click here for Service Packs.


If you have created an Emergency Repair Disk (ERD), use it to troubleshoot and resolve the startup problem. Click here for a guide on using the ERD outside of Windows.

 Click here for a guide on how to make an ERD disk


At this stage if your computer is still misbehaving then it is time to reinstall or repair windows. With Windows 2000 you can also run a parallel install. The choice is your. So how can you do this ? Firstly check out the different ways to install windows by clicking here , and then how to achieve CD-Rom support by clicking here. There are several different guides on the left panel of this page. Choose the guide which you want to use, it will lead you step by step through the process. Another useful link is our preinstall checklist. It can be located here.



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